At Mas Torrencito, we take the privacy of our website visitors and anyone who contacts us seriously. This policy clearly explains what data we collect, how we use it, and what your rights are.

I. Data Controller

II. Applicable Legislation

This policy has been drawn up in accordance with current Spanish and European data protection regulations, in particular:

• Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), of 27 April 2016.
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
• Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

III. What Data We Collect and Why

We only collect personal data that you voluntarily provide to us, mainly through:

• Contact or enquiry forms: name, email and your message. We use these solely to reply to you.
• Booking forms: name, email, phone number and the details needed to manage your stay. We use these to confirm and manage your booking.
• Direct email: if you write to us at info@mastorrencito.com, we will store your address and the information you provide in order to handle your enquiry.

We do not collect special categories of data (health, political views, racial origin, etc.) or data from children under 14 without parental or guardian consent.

IV. Legal Basis for Processing

• Your consent, when you fill in a form or contact us voluntarily.
• Performance of a contract (or pre-contractual steps), when we manage a booking.
• Legitimate interest, to improve the website’s performance using aggregated and anonymous statistical data.

V. How Long We Keep Your Data

• Enquiries and contact: 12 months from the last communication.
• Bookings: as required by applicable tax and commercial regulations (generally 5 years).

Once these periods have elapsed, your data will be deleted or anonymised.

VI. Recipients of Your Data

We do not sell or share your data with third parties for commercial purposes. Your data may only be accessed by:

• Mas Torrencito staff directly involved in handling your enquiry or managing your booking.
• Technology providers required for the operation of the website (hosting, email), acting as data processors under the guarantees required by the GDPR.
• Public authorities, where required by law.

VII. Security

We implement the technical and organisational measures necessary to protect your data against unauthorised access, loss or alteration. The website uses an SSL certificate, so all information you transmit to us is encrypted.

In the unlikely event of a security breach that may affect your rights, we will notify you without undue delay, in accordance with Article 33 of the GDPR.

VIII. Your Rights

As a user, you have the right to:

• Access: find out what personal data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure («right to be forgotten»): request that we delete your data when it is no longer necessary.
• Restriction of processing: ask us to restrict the use of your data in certain circumstances.
• Data portability: receive your data in a structured, commonly used format.
• Objection: object to the processing of your data at any time.
• Withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please write to us at info@mastorrencito.com with the subject line «GDPR Rights», your full name and a copy of your ID document. We will respond within one month.

IX. Complaints to the Supervisory Authority

If you believe that the processing of your data does not comply with applicable regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es. You may also contact the data protection authority in your country of residence.

X. Changes to This Policy

We may update this policy when necessary, due to changes in our operations or applicable law. The current version will always be available on this page. We recommend checking it occasionally.

Privacy Policy last updated April 2026. Posiblemente la Mejor Casa Rural de Girona, S.L. – CIF B55065965.